We work with our clients as partners. Together we develop clear, practical action plans, and support or run the implementation of those plans to ensure real and sustainable performance improvement. We have worked with leading public, private and development sector organizations in many strategic and operational areas.
Through interviews and discussion with key stakeholders, we identify and accurately determine our client’s needs and solution requirements with full comprehension of their vision and culture.
We consolidate all information gathered from our client and perform a full review to identify gaps in the current business processes, factoring our clients’ current processes and technology and how they may interface with the future design.
Develop a holistic and appropriate architecture for solution delivery, prioritising tasks into 3 groups – Critical, Important & Optional based on the context of business needs and existing investments.
Develop project plan with detailed implementation requirements, factoring resource mapping, scheduling and process delivery considerations.
Deliver project plan based on compliance standards and industry best practices, utilising change control to ensure adept management, effective communication and contingency planning.
Upon project completion, we generate supporting documentation and conduct meeting sessions for appropriate and accurate knowledge transfer to ensure a smooth transition.
SUPPORT, EVALUATE & MONITOR
Formal handoff of project back to key stakeholders, with ongoing support and scheduled re-assessments to ensure the solution delivered is effectively optimised.